Tuesday, February 06, 2007
No Free Meal
The credit card bill came, with 2 billings from an unfamiliar company... 24 Dec 06... $121.50 and $142.70... ok, must be Amici, from that Christmas Eve Dinner Screw up
but but but i thought only the seafood platter was chargable? the stuff that they russelled up was supposed to be free, not to mention the wine that never came?
Called them the next day, no pickup.
Called them the day after, somebody Indian-sounding picked up, took a message and promised that the restuarant manager will call me back... he didnt.
I called back again late in the evening, and finally was transferred to the manager.
I recounted the incident to him briefly and he recalled the incident immediately (it must have been a tramatic evening).
Advised him that i was billed for both items, but i dont mind paying since i did consume the food that they had delivered, but i wanted to know whether they had intended to charge me for both dishes in the first place. PLUS the wine was never delivered, to which he said sheepishly "yeah, errr... they left it behind" and told me he would check when he is in the office.
On the 4th day, he called to say he is still checking.
On the 5th day, nothing.
On the 6th day, he called to say that "yup, the billing is correct, because you did mention that you will pay for it."
errrr... ok.
decent chaps i'm sure but... i was expecting something more like a complimentary bottle of wine at my next meal there (the very same that they forgot to send to us with the service-recovery meal?)
whatever.
......................................................................................................................................................
THEN i received a sms from Amici to have valentine's day set dinner in their restuarant.
delete sms.
but but but i thought only the seafood platter was chargable? the stuff that they russelled up was supposed to be free, not to mention the wine that never came?
Called them the next day, no pickup.
Called them the day after, somebody Indian-sounding picked up, took a message and promised that the restuarant manager will call me back... he didnt.
I called back again late in the evening, and finally was transferred to the manager.
I recounted the incident to him briefly and he recalled the incident immediately (it must have been a tramatic evening).
Advised him that i was billed for both items, but i dont mind paying since i did consume the food that they had delivered, but i wanted to know whether they had intended to charge me for both dishes in the first place. PLUS the wine was never delivered, to which he said sheepishly "yeah, errr... they left it behind" and told me he would check when he is in the office.
On the 4th day, he called to say he is still checking.
On the 5th day, nothing.
On the 6th day, he called to say that "yup, the billing is correct, because you did mention that you will pay for it."
errrr... ok.
decent chaps i'm sure but... i was expecting something more like a complimentary bottle of wine at my next meal there (the very same that they forgot to send to us with the service-recovery meal?)
whatever.
......................................................................................................................................................
THEN i received a sms from Amici to have valentine's day set dinner in their restuarant.
i
don't
think
so.
delete sms.
Labels: to Eat Drink Party
# posted by yojanjan : 2/06/2007 06:11:00 PM
